Refund policy
RETURN & REFUND POLICY
No Refunds
All sales are final. We do not offer refunds on any products.
Damaged Product Exchanges
We stand behind the quality of our products. If your jar arrives broken or damaged during shipping, we will exchange it for a replacement at no additional cost.
To request a damaged product exchange:
- Contact us within 7 days of delivery
- Provide photos of the damaged item and packaging
- We will send a replacement once damage is confirmed
PO Box Deliveries
We are not responsible for products damaged when shipped to PO Boxes. If you choose to use a PO Box as your delivery address, you accept full responsibility for any damage that may occur. Damaged product exchanges do not apply to PO Box deliveries.
How to Contact Us
For damaged product claims, please email us at Tnanaturals@gmail.com with your order number and photos of the damage.